Shipping Policy

Shipping Policy

Welcome to Pro-Line Industrial Products, your go-to e-commerce store for all your plumbing needs. We provide high-quality plumbing products with a seamless shopping experience. Our comprehensive shipping policy ensures that you receive your orders quickly and efficiently. Whether you're a professional contractor or a DIY enthusiast, we offer reliable delivery options to meet your project timelines.

You will receive an email notification on the day your order is shipped, using the email address provided at checkout.

Pro-Line Industrial Products is not responsible for lost, damaged, or stolen packages once they have been delivered. Once the shipping carrier confirms delivery, the responsibility for the package shifts to the buyer. Please contact the shipping carrier or file a claim with them if you have any issues with your delivery. To protect yourself from package theft, consider requiring a signature upon delivery (available in our checkout screen), using a security camera system, and implementing a secure lockbox, as well as contacting the delivery company if a package is stolen. By proactively utilizing these services and precautions, you can significantly reduce the risk of package theft and ensure a more secure delivery experience.

Need Assistance?

For more details, please visit our FAQ page. If you have specific questions about shipping and delivery, feel free to contact us:

Email: sales@prolineindustrial.com

Phone: 1800-263-9436

Our customer support team is available to assist you. Thank you for choosing Pro-Line Industrial Products for your plumbing needs.